We will need to locate where the kayak is leaking from.
If you switch the valves over and the leak moves to the opposing bladder, there is an issue with the valve. If not, there may be an issue with the bladder itself.
Please email us at info@watersportsoutlet.com put this for the attention of the warranty team. Include as much detail as possible and the following images are essential:
An image of the kayak in full.
An image of the serial number.
An image to illustrate where the kayak is leaking from. (You may be required to remove the deflating bladder to find where it is leaking from – usually along the seams).
Please note that inflatables that have been lacerated via external contact during use will not be covered under warranty.