There should be an update on your tracking the evening that your order has been shipped, however, if there has been no update we recommend allowing at least 48 hours for your package to be scanned.
If the package has not been scanned within 48 hours, then you will be required to contact our customer services team - info@watersportsoutlet.com
If you experience any issues with your delivery, please contact us within 2 weeks of your order shipping date.